How have chatbots found a central place in the omnicanal strategy?
A number of digital channels have emerged in recent years, creating new ways for a firm to get in...
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Product LifeCycle Management from theory to tools & software
The Product Lifecycle Management has been constantly evolving during the last decades and is now a...
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New customer selfcare tools
While the purchase of a product or service mainly depends on its quality, the customer experience...
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Why has Product Lifecycle Management become the Heart of the Cosmetic industry?
Product Lifecycle Management (PLM) made its shinning debut as a strategic approach in the Aviation...
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Agri-food Labelling : superficially and profoundly important
Due to the rise in consumers wanting to have sustainable lifestyles and purchases, it comes with...
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What is a Common Data Environment (CDE) on a construction project used for?
Building Information Modelling (BIM) is a very broad term that describes the process of creating...
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Software to manage IT services has become essential, why?
Digital work has become part of our daily life. A firm’s computer park is now expected to be...
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Does your organization’s security perfect? How can you be sure to protect users?
The threats on information networks have become very worrying for most business executives. New...
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Take advantage of the digital transformation to recycle your ideas box
It’s a fact: digital tools have become a formidable way to exchange information, as long as they...
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More value comes with participative innovation, especially in digital transformation
Participative innovation has been used more and more often in the last few years. This strategy...
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